National NENA Links:

National NENA Homepage

National NENA Programs

How to Become an ENP

Click here to download Michigan PSAP Consolidation Considerations

2014 Michigan NENA Officers:



Dee Ann Summersett, ENP


Tuscola County 9-1-1
989-673-8738 ext. 201

Vice President:

Chris Collom


Clinton County Central Dispatch

(989) 224-5109



Mark Jongekrijg 

Systems Manager

Ottawa County Central Dispatch
(616) 994-7800


Michelle Katt

Assistant Director

Bay County Central Dispatch

(989) 895-4176


Past President:

April Heinze, ENP


Eaton County Central Dispatch

(517) 543-4924







































Welcome to Michigan NENA!



January 2015
Dear MI NENA Member:

“For forty years, 9-1-1 has served as the vital link between the American public and emergency services. Public education and awareness initiatives throughout the years have contributed in large measure to the incredible and ongoing success of the emergency communications system as a whole. It is imperative that 9-1-1 professionals, teachers, government officials, media representatives, and
industry leaders are equipped with the tools necessary to continue these efforts in the face of an ever-changing telecommunications landscape, and that citizens of all ages are well versed in the role they play in ensuring effective and efficient emergency response for themselves and their fellow citizens.” (From

The Michigan chapter of the National Emergency Number Association has a goal of assisting the Michigan 9-1-1 community in educating its citizens of the dynamics of 9-1-1.

Along with Public Safety Telecommunicator Week-- April 12-18, 2015, April is designated as National 9-1-1 Education Month. This is an opportune time to not only honor 9-1-1 professionals but to focus on public education.

With technology changes now and in the near future, the benefits of getting updated information to our citizens are limitless.

Below are web-links that can assist your center in doing just that. These links provide
downloadable brochures, press release templates, items to add to your
department's social media, videos and public resolution templates.

Brochure Downloadable brochure
Resolution Draft resolution

Press Release Draft Press Release
Banner Banner that can be added to websites
Banner 2 Banner for documents

Click here National 911 Education website
Click here
NENA Public Education site

The Michigan Chapter of NENA along with its Public Education Committee is here to assist you. Feel free to contact us!

Sincerely yours,
Jill Kummer & Kelly Page, ENP
Public Education Committee Co-Chairs


The Michigan Chapter of the National Emergency Number Association is proud to
host the 2015 conference May 18th-21st, 2015 at the Crowne Plaza Hotel,
925 South Creyts Rd. in Lansing. This Call for Papers invites all NENA members,
industry associates, business professionals and educators to submit a written
proposal for an educational presentation, workshop, or panel discussion at the
2015 conference. Those who respond quickly will secure your date and time of
choice. The description of your submission should be no more than 100 words
describing what is most interesting and/or important in your session and how it
relates to the target audience. Presentations must not be vendor specific in

Click here for Application.

Now accepting nominations for the 2015 Michigan NENA Little Heroes Award.

The goal of the Michigan NENA Little Hero committee is to recognize a child under the age of 13 that dials 9-1-1 to save a life, property, or report a crime.

In the past we have focused on the child who has saved a life and had a positive outcome. Our views have changed, in that, we want to promote 9-1-1 to children and recognize and encourage them for using the system to help others.
Nominate your child callers by clicking here