Upcoming Training :
September 21: Macnlow 4 hour courses at KCCDA- Negotiations for Dispatch and Incident debriefing
Nov 1-2: 911 Telecommunicator Disability Awareness (cancellation policy)
Nov 1-2: Macomb County is hosting 911 training Classes with the Healthy Dispatcher
Nov 4: KCCDA is hosting Defusing Comm Center Conflict
Nov 29-Dec 1: PSAP Director/Manager School (2022 part 2) in Port Huron, MCDA membership not required.
Ongoing Training :
NENA Center Manager's certification
Success Communication's current calendar
National NENA's current calendar
NENA & APCO Focus Group Training Materials:
Ford Sync Information Cover Letter PSAP FAQ Model SOP Quick Reference Guide